The SourceWise Sourcing does not compromise on quality. It starts with where the manufacturing takes place, through to when the delivery will be done. Each product is carefully sampled to ensure that it meets all the specifications set for it.
The engineering team in USA/Canada provides a comprehensive criteria for inspection that the factory must meet. A team of inspectors is also spread across the globe to assess the product and ensure that the factory is indeed adhering to the rules provided. They monitor the whole process and check to see that the quality is high before the product is shipped for consumption.
Another way of ensuring quality control is by using many documents to track the progress of the product. The documents are used in recording and defining the audits done in the factory.
They also highlight the inspections done on the product, the changes that engineers have recommended, and if the supplier has taken any actions. We always create a good channel of communication between the clients, us, and the factory dealing with the production.
We create the documents, and they are signed by both the clients and the factories to ensure accountability. The documents are then filed by SourceWise Sourcing while observing confidentiality, and the clients can access them whenever they need.
Choosing the right factory is one of the ways that we ensure that our clients get good quality products. We only settle on a factory after we interview several factories to determine the best. Every potential factory provides us with their audits, and we use these audits to grade them so that we can work with the one that is an excellent performer.
In case you need a statistical sample of production parts, we will design for you an inspection form that will guide the inspection process. SourceWise can then use the form with our clients, or the client can decide to use it independently. However, the overseas inspection team has to use it to ensure that the product has conformed to what is specified in the file before it is allowed to leave the factory.
The inspection of products is classified according to batch and the date of recording and this information is shared openly with the client. Since the products are inspected before they leave the factory, quality is upheld, and all the complaints are addressed before the products are released into the market.
When a product has been in the market for long, it is bound to go through some changes in design. It could be that the design has changed to make the product more functional, re-brand, or simply give customers more value when they buy it. Whenever there is a change, we can inform the factory so that they know about it.
We issue them with an Engineering Change Notice (ECN) so tht they know that they are supposed to change the product. To ensure that this is done effectively, the ECN is signed and dated by the clients, ourselves and the factory.
If by chance the factory fails to meet the design specifications or the requirement of the client, we issue them with a corrective action. Although it doesn't happen often, when it it does, we give them the document when we have finished sampling the first article. The first article always has a higher chance of not conforming to the requirements, and it is then that the corrective action is given to inform the factory on what they need to rectify.
We know how important making a good and lasting first impression is. Therefore, when we are launching a product, we have to consider how good the packaging design is. Most people often ignore the value of a well packaged product is. We package the product in such a way that not only will it be protected during transportation, but it will also attract people once it is put on the store shelf.
Think about the number of times you ended up buying something you didn't need simply because the packaging attracted you. Or maybe how you changed brands because the other one appealed to you more than the one you are used to. According to research studies, the human mind connects more with what they are attracted to. This means that they are likely to go for a product that catches their eye more.